Privacy policy

General information

UAB "Ovoko" (hereinafter the Data Controller) sets forth this privacy policy (hereinafter the Privacy Policy) to govern the processing of personal data using the website operated by the Data Controller. The terms set out in our Privacy Policy apply to you every time you access our content and / or service, regardless of what device you use (computer, mobile phone, tablet, TV, etc.).

Details of the Data Controller:
UAB "Ovoko"
Office address: Žirmūnų g. 70 - 701, LT-09124 Vilnius, Lithuania
Tel. 370 673 34330
VAT ID: LT100010771516

It is very important that you read the Privacy Policy carefully as you agree to the terms and conditions described in this Privacy Policy each time you visit the Data Controller's website. If you do not agree to these terms, please do not visit our site or use our content and / or services.
We confirm that the data of the visitors of the Data Controller's website will be collected in accordance with the valid legal acts of the European Union and the instructions of the controlling authorities. All reasonable technical and administrative measures are taken to protect the data we collect about our site visitors from loss, unauthorized use and alteration.
Persons under the age of 16 may not submit any personal data through our website. If you are under the age of 16, you must obtain the consent of your parents or other legal guardians before submitting your personal information.
The terms used in the Rules shall have the meaning given to them in General Data Protection Regulation No. 2016/679.

What information are we collecting about you?
place of residence (address)
telephone number
email address

Information on how you use our websites.
If you visit our website, we also collect information that discloses the specifics of your use of our services or automatically generates visit statistics. Read more about this in "Cookies".
Information from third party sources
We may obtain information about you from public and commercial sources (to the extent permitted by applicable law) and link it to other information we receive from or about you. We may also obtain information about you from third-party social networking services when you connect to them, for example through your Facebook accounts.
Other Information collected by us
We may also collect other information about you, your device or your use of the content of our site with your consent.
You may choose not to provide us with certain information (such as information requested when registering at our online store), but in that case you may not be allowed to use our online purchasing service.

How do we use your information?

We may use the information we collect for the following purposes:
Register you to use our online purchasing service.
Paying for your shopping cart through an external banking service provider of your choice.
For direct marketing purposes, *i.e., such as sending newsletters, providing customized promotional announcements and sending information about special promotions, evaluating and analyzing our market, customers, products and services (including collecting your opinion on products and services and conducting customer surveys).
Find out how people use our online services to improve them and develop new content, products and services.

Otherwise with your consent. ⃰
 ⃰ Please be advised that you have the right to refuse or at any time withdraw your consent to process your data for the above-mentioned purposes marked with an asterisk.

Who do we disclose your information to?
We undertake not to transfer your personal data to any unrelated third party except:
if you have your consent to the disclosure of personal data.
In the provision of services - to our partners who deliver goods or other services you have ordered. We will only provide these service providers with your personal information to the extent necessary to perform a particular service.
Law enforcement agencies, in accordance with the procedure established by legal acts.

What do we do to protect your information?
Personal data is protected against loss, unauthorized use and alteration. We have implemented physical and technical measures to protect all information we collect for the purposes of our services. As a reminder, while we take reasonable steps to protect your information, no website, online operation, computer system or wireless connection is completely secure.

Your rights
The data subject whose data is processed by the Data Controller has the following rights:
To know (be informed) about the processing of his data (right to know);
To be familiarized with your data and how it is processed (right of access);
Require the rectification or addition of incomplete personal data in relation to the purposes for which the personal data are processed (right of rectification);
Delete your data or suspend your data processing activities (except storage) (right to delete and right to be forgotten);
The right to require the controller to restrict the processing of personal data for one of the legitimate reasons (right of restriction);
The right to transfer data (transfer right);
Not consent to the processing of personal data where such data are or are to be processed for direct marketing purposes, including profiling in so far as such direct marketing is concerned;
Apply to the State Data Protection Inspectorate in case of personal data protection breaches.
If you no longer wish to have your personal data processed for direct marketing purposes, including profiling, you may write to help@RRR.LT or call +370 673 34330 and object to your personal data being processed for direct marketing purposes and / or object only to automated processing, including profiling **, processing of your personal data, without giving any reason for disagreement.
** Based on the personal data you provide, for the purposes of direct marketing, your personal data may be profiled to provide you with tailor-made solutions and offers. You may at any time revoke or object to your consent to the processing of personal data by automated means, including profiling.

The Data Subject has the right to submit any request or instruction related to the processing of personal data to the Data Controller in writing in one of the following ways: by direct delivery to the address Žirmūnų g. 70 - 701, LT-09124 Vilnius, Lithuania; email:
Upon receipt of such a request or instruction, the Data Controller shall, within one month from the date of the request, provide a response and shall act or refuse to act on the request. This period may be extended by two additional months where necessary, depending on the complexity and the number of requests. In such a case, the Data Controller shall inform the data subject of such extension within one month from the receipt of the request, together with the reasons for the delay.
The Data Controller may not create data subjects with conditions to exercise the above rights except the termination of consent to the processing of personal data for means of direct marketing, in cases, where it is needed to secure prevention, investigation and detection of offenses, breaches of official or professional ethics and the rights of the data subject or others and the protection of freedoms.

Third-party websites, services and products on our websites

The Data Controller's website may contain third-party banners, links to their websites and services, which are not controlled by the Data Controller. The Data Controller is not responsible for the security and privacy of information collected by third parties. You must read the privacy policy that applies to the third-party websites and services you use.