Return Policy

The following conditions must be met when returning spare parts to the seller:

1. Returned spare parts must be in neat packaging to prevent damage during transportation.
2. Spare parts must be in the same condition as received.
3. The 14-day money-back guarantee starts the following day after the day of delivery.
4. The returned items must be delivered directly to the sellers warehouse. You can return it yourself or by courier by filling out the form below.
5. Returned parts must be handed over to the courier within 5 business days of submission of the return form to RRR.LT. Delays in the delivery of goods mean that the warranty will no longer be applicable.
6. The RRR.LT refund guarantee does not cover costs that exceed the total order value (item plus shipping).

For the FREE RETURN service, please fill the form below:

1. Sellers on the Platform may, on a voluntary basis, offer buyers an additional extended warranty for goods sold with an "Extended Warranty" badge
2. This warranty entitles buyers to return or replace, or request repair of, a product that has become unusable within the specified period of the seller's additional warranty terms.
3. The warranty guarantee only covers cases where the goods sold have become faulty and not working due to their poor original condition, natural wear and tear or misuse of the goods are not covered by the extended warranty.
4. If the buyer purchases a product which has an additional warranty period, he must follow the rules on this page: link.
5. Ovoko UAB does not provide any additional warranty for the goods sold, only right for return withing 14 days of received goods and the seller who has specified the terms and conditions of the additional warranty assumes full responsibility for the terms and conditions of the warranty and for their observance.
6. UAB Ovoko acts as a communicating party during the period of validity of the additional guarantee.
7. The extended warranty for the goods sold takes effect the day after the end of the 14-day return period. If you received the product on 1 January, the return guarantee will be valid until 15 January, and the additional guarantee will take effect on 16 January and will be valid for the period specified by the seller.